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Product Update

Never miss a new customer message

Mediabriz now shows a gentle notification the moment a customer replies on one of your other conversations, so a waiting message never slips by unseen.


When you’re focused on one conversation, it’s easy to miss a customer replying on another. Mediabriz now gives you a quiet heads-up the moment that happens.

A pop-up the moment a message arrives

When a customer sends a new message on one of your active conversations that you’re not currently looking at, a notification slides in with the sender and a short preview. One click takes you straight to that conversation’s messages.

Built for a busy shift

Handling several conversations at once? Multiple new messages collapse into a single, tidy notification you can step through, never a pile of pop-ups. It works whether the Mediabriz window is open or tucked away to the side.

On your terms

Notifications are on by default, and a single switch in preferences turns them off if you’d rather work without them. Because the alert only uses what’s already in the conversation, it never adds any waiting or slows you down.