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Pricing

Simple, usage-based pricing

Pay only for what you use. No per-seat pricing. No hidden fees.

Free trial included.

Plans

Mediabriz

Work with media inside conversations - instantly, visually, and efficiently

Starts at
$0.03 per conversation

(annual plan)

  • Centralize and manage all conversation media in one organized view
  • Preview images, videos, audio, and documents instantly - without downloading
  • Use powerful preview tools (zoom, playback, snapshots, multi-view, full-screen)
  • Compare files side-by-side to make faster decisions
  • Navigate conversations with a unified timeline of messages and media
  • Add comments, highlights, and follow-ups on media
  • Search and filter media across conversations instantly
  • Work with your Genesys Cloud conversations wherever you work - in Genesys, your CRM, or custom environments
Start Your Free Trial

Free trial available • No setup required • Works instantly in Genesys Cloud

Mediabriz Guard

Optional security add-on

Add-on
Usage-based pricing

Usage-based pricing, billed per scanned conversation. Volume discounts available.

  • Scan media before agents download or view files
  • Detect malware, phishing, and unsafe content in real time
  • Protect agents and systems from malicious files
  • Seamlessly integrated into Mediabriz workflows
Contact Sales

Recommended for security-conscious organizations

How pricing works

Transparent, conversation-based billing that scales with your usage.

Billed per conversation

You are billed per unique digital conversation processed through Mediabriz. Only conversations that go through the application are counted.

Annual and monthly options

Choose an annual plan for the best rate, or go month-to-month for maximum flexibility. Switch when it works for you.

Volume pricing available

Larger deployments benefit from volume-based pricing. Contact our sales team to discuss options tailored to your organization.

Need help getting started?

We'll help you choose the right setup based on your usage and workflows.

Only pay for what you use

Only conversations processed through the Mediabriz application are billable. If a conversation does not go through Mediabriz, it is not counted.

Volume Pricing

Processing a high volume of digital conversations? Let's discuss pricing that fits your organization.

Contact Sales

Need help getting started?

We'll help you choose the right setup based on your usage and workflows.

Talk to Us

Ready to Get Started?

Start your free trial on Genesys AppFoundry and begin working with media inside your conversations in minutes.

Start Free Trial